A6500 - Troubleshooting Poor Wrap Quality

Symptoms/Issues

• The label "telescopes" around the wire
• The label feeds but does not catch the wire
• Labels wrap loosely or fall off the wire

Best Practices

Please heed the following tips as not doing so may effect the quality of your wrap:

• Make sure to hold the wires tight and straight during wrapping. Kinked or curved wire may cause spiraling or bubbling: How to Insert Wires for Best Wrap or Flag Performance.
• Make sure the V-block is not worn: How to replace the V-block on the Wraptor and A6500.
• Make sure to use the correct size label for the wire you intend to wrap: Material Guide for the Wraptor A6500.
• Do not use wire jackets with greasy coatings or the label will not wrap properly.
• Inspect the peel plate area—especially below—to ensure there are no stuck labels.
• Clean rollers to ensure that there is no adhesive build-up.
• If using wire bundles, try twisting the wires to create a better surface for the label to adhere to.

Troubleshooting

1. Printer Adjustments

Make a Feed to Wire adjustment or increase the cycles per wrap:

• A6500 - Adjust Feed to Wire Adjustment
• A6500 - Increasing Cycles Per Wrap

2. Preventative Maintenance 

Clean the printer:

• Wraptor A6500 - How to Clean the Printer
• Wraptor A6500 - Cleaning the Notch Sensor to resolve feeding problems
• A5500 / A6500 - Parts Requiring Lubrication

3. Labels and Wires

• Verify the wire is the correct size for the A6500: Wraptor A6500 - Wire diameter wrapping range.
• Verify the labels are the correct size for the wire. 

Additional Troubleshooting

 

4. The wrapping mechanism may not be revolving around the wire or cable enough times to adhere the full length of the label. Adjust the Wrap Count (Settings > Print Adjustments > Wrap Count).

 

5. Guide rings may not be adjusted on the guide rollers to hold the label material in place. This can cause the printer to be unable to detect the notch in the label material and move the label material the wrong amount. This in turn, can cause the labels to wrap incorrectly. 

 

6. In some cases poor wrap quality can be caused by outdated firmware or required mechanical adjustments. If you have more than one A6500/Wraptor unit and the issue only occurs on one, this is a good indicator that the issue is caused by mechanical or firmware adjustments specific to one unit.

 

If the issue persists, contact Brady Technical support for your region for additional troubleshooting or to setup a repair authorization: Global Brady Technical Support (Contact Information) and provide the serial number How to Locate the Serial Number on the A6500.

Related information 

• Wraptor - Labels not adhering tightly to wire/cable
• Wraptor - Printer is double-wrapping labels or not feeding evenly