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IP Series / i5100 - Print Drifting as Labels Print

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Article Number000012752
TitleIP Series / i5100 - Print Drifting as Labels Print
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Issue

The first few labels print out correctly, the next label set is blank, and the following labels print in the wrong area.


Print drifting on label_Updated.png


Troubleshooting
 
  1. Confirm Calibration on the printer: i5100 / IP Series - Troubleshooting Calibration Issues.
 
  1. Zero out the Back Feed: Horizontal Void in Print when Using IP and PR Series Printers.
 
  1. Verify the Paper Size is correct in the Driver: Printers and Scanners > Select the IP Printer > Manage > Printer Properties > Preferences > Advanced > Paper Size Properties.
 
 Paper size.png
 
  1. Select the correct Sensor Type on the printer and driver: How to Configure Correct Sensor Settings on IP Series Printers Sensor Settings When Using Raised Panel Media in IP Series and i5100 Printers.
 
  1. Verify the Top Margin Offset is set to zero. Printers and Scanners > Select the IP Printer > Manage > Printer Properties > Preferences > Advanced > Custom Settings Properties > Top Margin Offset.
IP Top Margin.png
 
  1. Uninstall and reinstall the Driver: Remove Drivers Using the Seagull Driver Removal Wizard and How to Install the IP300 or IP600 Windows Print Driver.

Related information 
URL NameIP-Series-i5100-Print-Drifting-as-labels-print

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