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BBP33 - Printer is Not Printing

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Article Number000012794
TitleBBP33 - Printer is Not Printing
Body

Issue

The BBP33 will not print.

Troubleshooting

 

  1. Power-cycle the printer and restart the software.

 

  1. Verify the correct printer and materials are selected in the software.

 

  1. If you networked the printer, verify the IP address has not changed: How to Network the BBP33 Printer.

 

  1. If using Brady Workstation, verify the printer driver is not installed. If the print driver is installed with Brady Workstation, uninstall the driver: Windows Printer Drivers - Full Driver Removal instruction. If you are not using Brady Workstation, you will need to install the print driver: BBP33 - How to Install the Driver.

 

  1. Verify the cutter is not open: BBP30, BBP31, BBP33 - Error 15 or "Unable to print-15".


Important: The BBP33 printer is no longer repaired or supported: Obsolete Brady Printers - No longer supported or repaired.



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