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Windows Does Not Recognize Printer Connected Via USB

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Article Number000012338
TitleWindows Does Not Recognize Printer Connected Via USB
Body
Issue

A user connects a printer via USB, however windows makes no visual or audible indication that a printer has been connected.


Troubleshooting
 
  1. Make sure the USB cable has not been plugged into the network port: How to Connect a USB Type B Cable to a Printer.
 
  1. On the PC side, make sure the USB cable is not connected to a docking station or USB hub: Connectivity Issues Caused by Docking Stations and USB Hubs.
 
  1. Try another USB port and cable.
 
  1. Power cycle the printer. Look at the Control Panel < Devices and Printers to verify if the printer displays. Unplug the cable and plug it back in to see if anything changes. 

If the issue persists, contact Global Brady Technical Support (Contact Information).

Related information 
URL NameWindows-Does-Not-Recognize-Printer-Connected-Via-USB
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