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Unable to detect USB printer during driver installation

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Article Number000008147
TitleUnable to detect USB printer during driver installation
Body
Issue 

Some drivers require detection of a USB connection during the driver installation. If the driver cannot detect the USB-connected printer, the user cannot click "next" and move forward in the driver installation wizard. The wizard may display "Detect USB Printer - Automatically detect printer connected to USB port".

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Note: See this article for the "Checking Printer Status Failed" error for Brady model printers: Checking Printer Status Failed


Workarounds

Select an Alternative Port During Driver Installation.

1. Disconnect the printer from the PC.
2. Run the driver installation wizard.
3. When prompted to choose a port, select an LPT port and complete the driver installation.

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4. Go to Devices and Printers > Right click and choose "Printer Properties" > go to the Ports Tab.

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5. Check the box for the appropriate USB port and click "apply".

Alternatively, you can extract the driver package and manually point to the driver INF file: Brady Printer Drivers - How to access the inf file to manually install Brady printer drivers



See Also
URL NameUnable-to-detect-usb-printer-during-driver-installation

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