Tear Off Mode tells the printer to feed the printed label to the tear bar to allow the user to tear the label off. Then the printer has to pull the next label back into the printer to print the next label. There are situations when the IP300, IP600, i5100, PR Plus or i7100 printers should have tear-off mode disabled to prevent loss of calibration or printer jams.
Media Considerations When Using Tear-off Mode
NOTE: When Tear Off Mode is off, once the print job is completed, the last label will be under the print head. You will need to press Feed to feed the last label out.
0.5" and Larger - Tear-off can be enabled for most materials that are over 0.5” in height – if users are having issues with skipping it should be disabled. Also disable for raised-panel, sleeves, and die-cut labels that are below 0.5” in height/length.
If the printer repeatedly prints a few labels without issues, then skips a few, then continues printing - this is an indicator that the tear off mode needs to be enabled or disabled.
If the printer prints, feeds to tear off bar, pulls back, prints next label, feeds, pulls back, and so on when you just want it to continue printing, turn Tear Off mode off and change Print Mode in print driver to None.
Raised Panel - In some instances users reported raised panel media backfeeding if tear-off mode was enabled: IP Series - B-593 Raised Panel Material is Backfeeding.Permasleeve XTHT-18 - In some special cases, such as XTHT-18 media, tear-off mode should be disabled for labels greater than .5" in length. We recommend testing printing with tear-off enabled and disabled when troubleshooting issues with calibration and label skippingRelated information
