Considerations When Using Raised Panel Labels in the IP Series or i5100 Printers
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Using Raised Panel (THTEP) Media in IP and i5100 Printers
Raised panel media is a thicker material that places additional stress on the internal print mechanics, and also tends to throw off the printer's sensors. This article focuses exclusively on calibration issues caused by raised panel media. For general troubleshooting and additional causes of calibration issues, reference this article: Troubleshooting Calibration Issues on the i5100 and IP Series Printers
Considerations
This list combines relevant documented scenarios gathered by Brady Technical Support. This list is not exhaustive, one or a combination of these workarounds may resolve calibration issues. Use the issue descriptions in each referenced article to determine if you should apply its recommended step to your specific scenario.
Color Ribbons - Using color ribbons in combination with raised panel media is not recommended. The notch sensor is photo sensitive, and when it sees white ribbon through the notches instead of black it does not detect the notches reliably: Out of Ribbon Error on IP or i5100 Series Using White Ribbon
RFID Sensor Settings
Some THTEP materials are programmed to use the gap sensor, despite notches existing on the material liner. This is meant to mitigate calibration issues that can arise when using raised panel material in combination with non-black ribbons. See: THTEP Calibrates Using the Gap Sensor in IP Series and i5100 Model Printers
