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A6200 - General Troubleshooting

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Article Number000011879
TitleA6200 - General Troubleshooting
Body
IssuePotential Error/CauseResolution
Label not adhering to wire / Poor Wrap QualityOperate printer in ambient temp of ~73F. Clean wire with alcohol.Switch to B499 if using B427.
Feed-to-wire not calibrated correctlyRestore to default feed-to-wire distance, or set to a positive value.
Label is not dispensing correctlyAdd pre-peels, or verify age of material being used.
Material may be agedUse new material, or verify age of material being used: A6200 - Materials Guide.
Print Quality DiminishedDirt or debris on print headClean print head with alcohol and non-abrasive wipe: How to Clean and Load the A6200 to Prevent Material Jams.
Label not adhering to silicone or teflon wireLabel not adhering to silicone or teflon wireUse larger diameter wire if possible, set feed to wire to "overshoot" the wire. Wait for B417 to become available.
Printer fails to return home after tilt phasePrinter fails to return home after tilt phaseRemove grasp on wire after a print wrap cycle is initiated. If large wire is used, attempt to move the wire with the wrap mech as it tilts back.
Printer takes longer than 8 seconds to print and wrapPrinter takes longer than 8 seconds to print and wrapSet pre-peel to 2 and wrap count to 4. The user has the ability to set the number of pre-peels up to 5 and wrap cycles up to 10. Cycle time testing used 2 and 4.
Liner clogs in chuteLeading edge of label may not be square when installedPut printer on edge of table so liner hangs off table edge. Or use the liner rewinder.
Print overlap or smugginessRibbon slippageClean platen roller with IPA, replace ribbon.


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URL NameGeneral-Troubleshooting-for-the-A6200-Printer-and-Applicator

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