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Article Number	000012737

Title	A6500 - Supply is Jammed at the Label Path

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Issue

The "Supply is jammed at the label path" error displays on the LCD screen.

Cause

This error can occur because the labels are drifting to the left towards the firewall of the printer or narrow labels, like the Wrap-1, are used with the peel plate.

Troubleshooting

Clean the printer, especially the sensors: How to Clean the A6500 Printer.

Verify the labels are loaded correctly: Wraptor A6500 - How to load labels video and Wraptor A6500 - How to load ribbon video.

The printer may need to be repaired: Requesting a Repair Authorization for a Brady Benchtop Printer.

Related information

Wraptor A6500 - General Information
Wraptor/A6500 - Error Reading Touch Cell, Bad Touch Cell or Invalid Supply

URL Name	A6500-Supply-is-Jammed-at-the-Label-Path

A6500 - Supply is Jammed at the Label Path

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