Body | IssueAn i7100 configured with a vial applicator accessory is not feeding or printing labels. CausesThe "teach-in" to determine what is causing the issue. The driver is not set to "peel off" modeResolutionI. Confirm the driver is set to "peel off" mode: How to Enable Peel-Off Mode in the i7100 Driver II. Run the teach-in product feature in setup > labeling, it will tell you the error with printer (diameter too small, means you need to adjust the opening width on the printer and LCD screen).
Teach-in product
1. Select Teach-in product. The display shows Step 1/2 Remove tube. 2. Remove the tube from the applicator and select Continue. After a short applicator movement the display shows Step 2/2 Insert tube. 3. Insert a tube and select Continue. After a next applicator movement the display shows Product successfully taught-in. If the result is out of the specification an error message will appear. 4. Select Continue.
See page 14 of the vial applicator user guide for more information: i7100 Vial Label Applicator User Manual
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