Salesforce

i7100 With Vial Attachment Does Not Print or Feed Label

« Go Back

Content

 
Article Number000011925
Titlei7100 With Vial Attachment Does Not Print or Feed Label
Body
Issue

An i7100 configured with a vial applicator accessory is not feeding or printing labels. 

Causes

The "teach-in" to determine what is causing the issue. 
The driver is not set to "peel off" mode


Resolution

I. Confirm the driver is set to "peel off" modeHow to Enable Peel-Off Mode in the i7100 Driver

II. Run the teach-in product feature in setup > labeling, it will tell you the error with printer (diameter too small, means you need to adjust the opening width on the printer and LCD screen).

Teach-in product

1. Select Teach-in product. The display shows Step 1/2 Remove tube.
2. Remove the tube from the applicator and select Continue. After a short applicator movement the display shows Step 2/2 Insert tube.
3. Insert a tube and select Continue. After a next applicator movement the display shows Product successfully taught-in. If the result is out of the specification an error message will appear.
4. Select Continue.

See page 14 of the vial applicator user guide for more information: i7100 Vial Label Applicator User Manual

image.png
URL Namei7100-With-Vial-Attachment-Does-Not-Print-or-Feed-Label

Powered by