Why Can't I Import Excel Data to My Template?Information that was marked as a placeholder or pick list in Custom Designer can be edited in Print Partner.
Issue
Information cannot be imported onto the label from Excel Import or Advanced Import. Troubleshooting
- Verify the information has a blue box around it in Print Partner. This indicates the information was marked as a Placeholder or a Pick List during the template creation, and data can be entered or imported onto the label.
If there is not a blue box:
- Close the Template in Print Partner.
- Open the Template file in Custom Designer.
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Select the textbox or barcode and change the information to Placeholder or Pick List.
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Save the file.
- Open the file in Print Partner.
- If using shapes around a textbox, the shape may be in front of the textbox. If this is the case, a red box will display when you try to import the data onto the label, as seen in the image below. Send the shape to the back by following these instructions: Custom Designer - Controlling Visibility With Layered Objects.
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