Body | Troubleshooting the i5100 "No Label Found" errorThis error occurs when a sensor inside the printer cannot detect the presence of loaded label materials. 1. Check to see if labels are missing from the label liner. This can cause the gap sensor to misread the label material.
2. Confirm the printer is calibrated and the correct sensors are in use:
3. Confirm the label size chosen in the software matches what is loaded in the printer.
4. Make sure driver and printer settings are correctly set if using continuous media.
5. If using continuous media, Make sure the firmware supports continuous media:
6. Check to see if the printer is loaded with Brady media that contains an RFID tag. Try swapping out materials to determine if the issue is isolated to a single roll of labels or ribbon.
7. Confirm the correct ribbon and label combination is in use:
See Also
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