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M610 Label Printer - No Labels Detected

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Article Number000012872
TitleM610 Label Printer - No Labels Detected
Body

Issue

The "No labels detected" error displays.

No labels detected

Cause
 

  • There are no labels installed in the printer.
  • The smart cell cannot be detected.
  • Non-authentic labels are installed in the printer. 


Troubleshooting
 

  1. Confirm if the label supply, including bulk, is installed correctly and confirm the smart cell is properly aligned. 
Important: Bulk cores cannot be re-used. When installing bulk labels, replace the core for each new box of labels: BMP61 / M610 / M611 / BMP71 / M710 - Best Practices When Using Bulk Media. If you are using a bulk box, verify you have the correct core by matching the bulk core lot number to the bulk box lot number. 
 
  1. Re-install or replace the label supply.

 

  1. Install Authentic Labels in the printer: Portable Printers - Brady Authentic Labels.

 

If the issue persists, contact Global Brady Technical Support Contact Information and provide the lot number and part number of the labels: What Is The Label/Ribbon Part Number and Lot Number?


Related information

URL NameM610-Label-Printer-No-Labels-Detected
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