J7300 - Invalid Labels / Printer cannot sense the loaded label roll

Issue

Invalid Labels Printer cannot sense the loaded label roll displays on the J7300.




Troubleshoot
 

1. Only use Brady Authentic Labels in the printer: J7300 - Ink and Label Compatibility Guide.

2. Confirm the label roll is installed correctly and the smart-cell is aligned: J7300 - Install Labels and Ink Cartridges.

3. Verify the yellow flag is moving freely. If not, make adjustments following these instructions: J7300 - Label Roll is Jamming / Adjust Yellow Flag.

4. Try another roll of labels.

Related information 

• J7300 - Out of Labels