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Brady Workstation License to Transfer Dropdown Does Not List Licenses

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Article Number000011496
TitleBrady Workstation License to Transfer Dropdown Does Not List Licenses
Body
Issue

(Shell 4.9.1.2) When initiating a license transfer, the drop down menu does not list the user's installed licenses. This issue is resolved. Update your Brady Workstation: Brady Workstation - How to Update the Software.

If you still experience this issue, follow the steps in the Workaround section.



Workaround
 
  1. Go to the question mark > About Brady Workstation.

 
  1. Wait for the list of installed apps to populate.

 
  1. Close this window, then open the license transfer menu again. The licenses should now appear. 


If this does not fix the issue, contact Global Brady Technical Support (Contact Information) and provide your Brady Workstation version: Brady Workstation - How to View the Shell and App Versions.


Related information 
URL NameBrady-Workstation-License-to-Transfer-Dropdown-is-Does-Not-List-Licenses
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