"Printer No Longer Available" and "Network Has No Internet Access" ErrorsNetworks with internet access are prioritized on Android devices. This means the device may disconnect from a previously added Brady printer in favor of a network with internet access. This can cause a "printer no longer available" error in the Express Labels mobile application.
Reconnect in Settings and confirm "Stay connected" message allows to maintain the priority of WiFi direct connection to the printer. Users should select the "don't ask this again" option if available.
Summary
- Connect to the printer in the Android WiFi settings.
- Select the Android prompt "Wi-Fi has no internet access, Tap for Options".
- Choose "Don't ask again for this network".
Detailed Steps
- Turn on the BMP51, BMP53, or BMP61 WiFi direct printer.
- On your Android device, go to Settings > WiFi and select the BMP51, BMP53 or BMP61 WiFi Direct printer network.
- Open the Express Labels application. The message "WiFi has no internet access. Tap for option" will either appear once you connect to the printer network or once you open the Express Labels application.
- Select the message. The following message appears: "This network has no internet access. Stay connected? Yes or No"
- Select the box "Don't ask again for this network" and select Yes to be able to automatically connect the Brady WiFi Direct mobile printer to the application in the future.
Note: You are still be able to connect to the internet and use apps as if you are connected to a Wi-Fi network.
