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BMP41 / BMP51 / M410 / M510 - Invalid Media

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Article Number000013162
TitleBMP41 / BMP51 / M410 / M510 - Invalid Media
Body
Issue

Invalid Media Replace Cartridge displays on the LCD of the BMP41, BMP51, M410, or M510 printers.

Invalid Media_


Troubleshooting
 
  1. Clean the printer: BMP41 / M410 - Clean the printer and BMP51 / M510 - How to Clean the Printer.
 
  1. Try another cartridge. 
   
  1. If you are printing to the M410 or M510 printer, verify you have Authentic labels: Portable Printers - Brady Authentic Labels.
 
  1. Upgrade the firmware to the most recent version for the BMP41 and BMP51 printer: BMP41 - How to Upgrade the Firmware and BMP51 - How to Upgrade the Firmware.

If the issue persists, contact Global Brady Technical Support (Contact Information) with the part number and lot number: What Is The Label/Ribbon Part Number and Lot Number?.
URL NameBMP41-BMP51-Invalid-Media
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