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BMP21-PLUS / BMP21-LAB - Blank Screen
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Content
Article Number
000012658
Title
BMP21-PLUS / BMP21-LAB - Blank Screen
Body
Issue
When the user turns the printer on and presses any button the screen will stay on, but the information is erased.
Troubleshooting
Try new batteries of the same voltage, standard AA alkaline batteries. See
BMP21-PLUS / BMP21-LAB - Installing Batteries
.
If you are using the rechargeable battery pack, the battery must be out of the printer when charging. See
BMP21 Plus - Battery Pack must be out of the printer when charging it with the AC Adapter
.
An internal mechanical or electrical failure may have occurred:
Does Brady Offer Repair Services for the BMP21-PLUS and BMP21-LAB?
Contact
Global Brady Technical Support Contact Information
with the serial number,
BMP21 / BMP21-PLUS / BMP21-LAB / M210 - Serial number location
, if the issue continues.
Related information
BMP21-PLUS / M210 - 'Max 50 characters line', freezing screen, flashing previous entries
BMP21-Plus / M210 - Charging the Battery Pack
BMP21 / BMP21-PLUS / BMP21-LAB / M210 - "Error" when printing
URL Name
BMP21-PLUS-BMP21-LAB-Blank-Screen
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