Body | Issue
After making a feed to wire offset, the A6500 does not feed labels to wire - the printer advances and back feeds without feeding out a label. This issue was observed on firmware version 1.1.91188.
Resolution
1. Check to confirm if you have a feed to wire adjustment set: A6500 - Adjust Feed to Wire Adjustment
2. If the feed to wire is greater than .1" or 5mm, try setting zero and then test.
3. If the issue is resolved by setting feed to wire to 0, this is likely an issue caused by the firmware. Update the A6500 firmware to resolve this issue: How to Upgrade the Firmware on the A6500 |
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