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A5500 - Supply Out error

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Article Number000012080
TitleA5500 - Supply Out error
Body

Issue

 

Supply Out displays on the LCD of the A5500.

 

Troubleshooting

 

  1. The label supply is incorrectly installed. Remove and reinstall the label supply following these instructions: How to Load Materials into the A5500.

 

  1. There is too much slack in the label roll.

 

  1. The Printer Label Library may be out of date: A5500 - Update the Printer Label Library.

 

  1. There is adhesive build-up or a label is stuck on the encoder. Clean the printer: How to Clean the A5500.


Encoder.jpg

  1. Material reader is not seated correctly. Use the label roll flange to rotate the label roll to disengage and re-engage material reader.
    Material Reader.png

    Material Reader 2.png

 

If the issue persists, contact Global Brady Technical Support (Contact Information). Provide the part number and lot number of the label materials What Is The Label/Ribbon Part Number and Lot Number?

 

URL NameA5500-Supply-Out-error
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