Issue
The label jams on the wire.
Troubleshooting
- There is adhesive build-up on the o-rings. Clean the o-rings: A5500 - How to Clean the Printer.
- Static may be built-up. Confirm that the humidity is within the proper range:
| Environmental | Operation | Storage |
| Temperature* | 50 to 105°F (10 to 41°C) | 0 to 140°F (-18 to 60°C) |
| Relative Humidity | 20 to 80% non-condensing | 10 to 95% non-condensing |
*Exposing the BradyPrinter A5500 printer to direct sunlight is not recommended.
If the issue persists, contact Global Brady Technical Support (Contact Information) and provide the lot number and part number of the materials What Is The Label/Ribbon Part Number and Lot Number?
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