Issue
The LCD screen is non-responsive.
Troubleshooting
- Power-cycle the printer.
- If the touchscreen works intermittently, try to update the firmware: i5100 - How to Upgrade the Firmware or i7100 - How to Upgrade the Firmware.
If the issue still persists, contact Global Brady Technical Support Contact Information. Provide the serial number of the printer: How to Locate the Serial Number on the i5100 and How to Locate the Serial Number on the i7100.
Related information
