Wraptor / A6500 - Jamming Intermittently - Clean the O-rings

Issue

The Wraptor or A6500 jams, or does not feed correctly from time to time.

Cause

If the shaft with the orange O-Rings does not turn freely, it will cause tape feeding problems. This shaft has a tendency to clog with adhesive. 

Resolution
 

1. On the touch screen, tap Load Supplies and then tap Clear Jam.

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2. Tap Feed Supply and observe whether the labels flow freely on the deflector and O-rings.

3. If the labels do not flow freely, clean the Label Deflector and O-rings with the swab from the cleaning kit (PCK-6). Do not use other chemicals or cleaning agents. 

 

Note: You can move the O-rings to the side to clean under the surface and move the O-rings back into the grooves.

 

​​If adhesive has gotten too deep to clean, contact Technical Support: Global Brady Technical Support Contact Information.

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Related information

• Wraptor - Cleaning the Notch Sensor to resolve feeding problems
• Wraptor - If the printer is double-wrapping labels or not feeding evenly