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M210 / M211 - Invalid Cartridge Message

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Article Number000012618
TitleM210 / M211 - Invalid Cartridge Message
Body
Issue

The Brady M210 and M211 displays the "Invalid Cartridge" message. 

Cause

Non-Authentic cartridges will not work in the M210 and M211. Non-Authentic cartridges do not have the Authentic A in the right corner of the label. The Authentic cartridges with the Authentic A in the right corner of the label will work in the BMP21-PLUS, M210 and M211 printers.

BMP21-PLUS and M210/M211 Cartridges


If you have an authentic cartridge in the printer and you still receive this error, follow these additional troubleshooting steps:
 
  1. Try another Authentic cartridge. 
 
  1. Verify the M210 and M211 have 2 contact pins that are not bent or damaged.
 
contact pins
 

    If the issue persists, contact Global Brady Technical Support (Contact Information). Review the shelf life of the BMP21-PLUS, M210 and M211 cartridges: What is the Shelf Life for Brady Labels?

    Related information 
    URL NameM210-M211-Invalid-Cartridge-Message
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