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J7300 - The cutter is jammed

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Article Number000013252
TitleJ7300 - The cutter is jammed
Body
Issue

The cutter is jammed displays on the J7300.

Troubleshooting

Perform the following steps:
 
  1. Press Unload on the touchscreen.
Unload button.png
  1. Open the ink access cover and remove any obstruction from the cutter area. 
 
  1. Close the ink access cover.
 
  1. Tap the Feed icon followed by the Cut icon to cycle the cutter. 
Feed Cut.png
 
Related information
URL NameJ7300-The-cutter-is-jammed
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