Salesforce

J7300 - Smeared Text

Printable View
« Go Back

Content

 
Article Number000013237
TitleJ7300 - Smeared Text
Body

Issue

Ink is spread across the surface obscuring the printed text or barcode. 

Smearing.png


Troubleshooting

 

     

     

    1. Verify the ink cartridges are installed correctly: J7300 - Install Labels and Ink Cartridges.

     

    1. Verify that there is enough ink on the cartridges via the Brady Print Utility: J7300 - Brady Print Utility.

     

    1. Run the alignment: J7300 - Align the Ink Cartridge.

    Note: The printer alignment must be run whenever the ink cartridges are removed.

     

    1. Verify the print mode: J7300 - Print Mode.

    If the Print Mode is Draft, this will not print the full colors.

     

    1. Print a test label through the Maintenance menu to verify the colors are all printing correctly: J7300 - Print a Test Label.

     

    1. Clean the ink cartridge: J7300 - Clean the Printer.

     

    1. Tap the ink cartridge. Use a lint free paper towel and gently tap the ink cartridge on it 5 times. Repeat in increments of 5 until all 3 colors come out.

    View the video at 2:34 for an example of how to tap the ink cartridge.

     

    1. Try different ink cartridges.

     

      Related information 

      URL NameJ7300-Smeared-Text
      Powered by