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J7300 - Ink Cartridge Alignment Failed

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Content

 
Article Number000013260
TitleJ7300 - Ink Cartridge Alignment Failed
Body
Issue

The ink cartridge alignment fails on the J7300.


Troubleshooting
 
  1. Reseat both ink cartridges and make sure the ink cartridge cover is fully seated. Verify the label roll is installed correctly. Run the Ink Cartridge Alignment: J7300 - Align the Ink Cartridge.
 
  1. If the problem persists, make sure a bright light is not shining down on the printer which may be interfering with an internal sensor. 
 
  1. If the problem persists, cover the clear window and run the Ink Cartridge Alignment again.

Related information 
URL NameJ7300-Ink-Cartridge-Alignment-Failed

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