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J2000 - Unknown Cartridge Error

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Article Number000014372
TitleJ2000 - Unknown Cartridge Error
Body

Issue

 

The Unknown Cartridge error displays in Brady Workstation for the J2000 printer. 

 

 

Troubleshooting

 

  1. Verify there is a cartridge installed in the printer correctly: How to Load or Replace the Ink Cartridge in the J2000.

 

  1. Try a new cartridge. Purchase new cartridges from BradyID.

 

  1. Try another roll of labels. 

 

If the issue persists, contact Global Brady Technical Support (Contact Information). If the issue is with the roll of labels, provide the lot number and part number: What Is The Label/Ribbon Part Number and Lot Number?

 

Related information 

URL NameJ2000-Unknown-Cartridge-Error
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