Issue
The J2000 gives a "paper out" error even when a brand new full roll of labels is loaded.
Troubleshooting
- Make sure the label sensor is correctly aligned: J2000 - Adjusting the Gap and Notch Sensor.
- Try another roll of labels.
If the issue still persists, contact Global Brady Technical Support Contact Information and provide the lot number and part number of the labels: What Is The Label/Ribbon Part Number and Lot Number?