IssueThe J1000 prints offset - too low, too high or off to one side. Sometimes the printer may also print "skewed" - with text gradually drifting toward one direction.CauseTolerances will vary from printer to printer, often minor offsets are required from the software. Skewed printing may require fine tuning by Brady's repair team. TroubleshootingPrint offsets can be made from within Brady Workstation.
- Make sure all driver and software offsets are at zero and perform a test print. This will give you a baseline for comparison as you continue to made adjustments.
- In the J1000 Print menu in Brady Workstation, click Advanced Settings. Make adjustments as needed and print.
Temporary print offsets can be created in the Print menu (appears after clicking "Print" in an Brady Workstation app).
- Additionally, reference this article to resolve related print quality issues: J1000 - Troubleshooting Print Quality Issues.
Still Not Working? Skewed printing may require additional adjustments by Brady's repair team. Contact Brady Technical Support for additional troubleshooting assistance: Global Brady Technical Support Contact Information. Include an image of your labels.