Body | Note: This article refers to warranties and repair processes provided in Brady's North American region. Warranty offerings differ depending on your global region. Contact Brady Technical Support for your region to confirm warranty offerings: Global Brady Technical Support Contact Information.How to Confirm Warranty StatusReach out to Brady Technical Support (NA).Provide the following information:
Benchtop vs. Printer WarrantiesBrady's portable printers have a 2 year warranty that begins on the date of purchase: Brady Portable Printers - 2 Year Warranty Details.
Benchtop printers may have 1 or 5 year warranty depending on the printer model:
Can I Purchase a Warranty Extension?At this time warranty extensions can only be purchased for the A6500 and A5500: A6500 and A5500 Warranty Extension.Is a Discontinued Printer Still Under Warranty?Discontinued printers can still be under warranty depending on the purchase date. Discontinued printers are no longer sold, but may still be serviced by Brady. Printer models declared obsolete are no longer sold or serviced. Typically printers are declared obsolete when parts can no longer be sourced to offer repair, this occurs long after any original warranty has expired. Can a Printer Be Repaired Outside of Warranty?Yes, however it will incur a flat rate charge:
Printers listed in this article cannot be repaired by Brady: List of Obsolete Brady Printers (No longer supported or repaired).ConsiderationsWarranties are provided for the original end user on the purchase date, they are non-transferrable. Printers purchased secondhand on sites such as Ebay are not eligible for the warranty. |
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