Salesforce

BMP71 - Head Over Temp Error

Printable View
« Go Back

Content

 
Article Number000012782
TitleBMP71 - Head Over Temp Error
Body
BMP71 - Head Over Temp Error

Issue

The BMP71 displays a "head over temp" error while printing or attempting to print labels. 

Cause

A "Head Over Temp" message occurs when the print head has reached its maximum operating temperature. This can occur when the printer is used for high-volume printing beyond its recommended 1,000 labels per day: BMP71 Technical Specifications.

Troubleshooting
 
  1. To correct this issue, let the printer cool down for approximately 10 minutes and then resume the print job.
 
  1. Power off the printer and remove the battery. Insert the battery and power the printer back on.
 
  1. The BMP71 is rated for 1,000 labels/day. Consistent usage beyond this specification can cause print head temperature errors. If you require more than 1,000 labels per day, a benchtop printer model may be more appropriate for your printing needs. 
 
  1. The printer will need to be repaired if you consistently see this error, contact Brady Technical Support for your region Global Brady Technical Support Contact Information to set up a repair: Requesting a Repair Authorization for a Brady Portable Printer.

Related information
URL NameBMP71-Head-Over-Temp-Error
Powered by