Salesforce

BMP41 / M410 - The display screen freezes

Printable View
« Go Back

Content

 
Article Number000008428
TitleBMP41 / M410 - The display screen freezes
Body
Issue

The display screen freezes on the BMP41 and M410.

Cause

User interface error.


Troubleshooting
 
  1. Press the power button to turn the printer off.
If this does not shut down the printer:
  1. Remove the AC adapter (if using one).
  2. Remove the battery pack, then immediately re-insert.
  3. Power ON the printer.
 
  1. Try to power the printer with just the AC Power Supply. 
 
  1. Upgrade the firmware:

If this does not fix the issue, contact Technical Support: Global Brady Technical Support Contact Information with the serial number of your printer: 
Related information
URL NameBMP41-The-display-screen-freezes
Powered by