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BMP21-PLUS - "Device Rejected" Error

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Article Number000012391
TitleBMP21-PLUS - "Device Rejected" Error
Body
Issue

The BMP21-PLUS displays a "device rejected" error on the screen. 

Troubleshooting

We have found that replacing the printer batteries may resolve this issue. See this article for more battery-related best practices regarding the BMP21-PLUS: BMP21 / BMP21-PLUS / BMP21-LAB - Printer doesn't power on (Recommended Batteries)
URL NameBMP21-PLUS-Device-Rejected-Error

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