BBP30 / BBP31 / BBP33 - Error 55 / Media not detected

Error 55 usually indicates that the label material has been fed into the cutter chute beyond the black rubber roller. To properly load the material into the BBP33/31/30 printer, please pull the label material forward on the black rubber roller. Do not feed the front edge of the label into the cutter chute.
 

Clean the Printer Sensors

If the Error 55 persists it may indicate debris covering the sensors is preventing front-edge media detection. Adhesive buildup on the front edge sensor is the most common cause of error 55. however we recommend cleaning all 4 sensors for good measure and reliable printer performance.
 

1. Notch Sensor
2. Ramp Sensor (Note: The BBP31 does not have a ramp sensor)
3. Front Edge Sensors

 

Front Edge Sensor Closeup - notice there are two front edge sensors.
 

Notch Sensor Closeup
 

Ramp Sensor Closeup
 

Disengage the Cutter to Access the Front Edge Sensors for Cleaning
 

1. Squeeze the yellow tabs near the “Scissor” icon on the cutter.

 

2. Look directly in the center of where the material passes through.

 

3. Clean debris out of both front edge sensors. 

 

The BBP30, BBP31 and BBP33 printers are no longer repaired or supported: Obsolete Brady Printers - No longer supported or repaired.

Related information

• BBP30 / BBP31 / BBP33 - Error 53 / Media out