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Article Number	000012650

Title	A6500 - Supply Empty

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Issue

The printer displays a "Supply Error" message.

Supply Error Message.png

Resolution

This can happen if you swap the smart cell chips from one roll to another or if there is a large amount of label waste when loading the labels.

Note: You should never swap smart cells between labels since the smart cells are programmed with the specific number of labels on each roll. Refer to Can I Reset the Smart Cell Microchip Counter on the Label Roll? for more information.

Each roll of labels has up to 10% extra, so there will be some labels remaining once the counter for the label roll is at 0.

URL Name	A6500-Supply-Empty

A6500 - Supply Empty

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