Adjust the ribbon guides if wrinkled ribbon is causing lines or blank areas on printed labels.
Caution: Do not adjust the ribbon guides while the printer is printing. The printer could be damaged.
Ribbon Guide A
- Slightly loosen the screw fastened to ribbon guide A using a Phillips screwdriver.

- Adjust the guide up or down.
Ribbon Guide B
- Slightly loosen the screw fastened to the ribbon guide B using a Phillips screwdriver.
- Adjust the guide forward or backward.