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"Wifi Network Not Connected" Error When Connecting a Printer to Express Labels Mobile

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Content

 
Article Number000011750
Title"Wifi Network Not Connected" Error When Connecting a Printer to Express Labels Mobile
Body
Issue

When viewing the printer SSID from the mobile device, the printer displays an SSID with "DIRECT-xx" added to the front, where the "xx" are two characters that change when the printer is powered off and back on. The user can connect to the printer via Wi-Fi Direct, but when adding it to the Express Labels app they are given an error message: "Wifi Network Not Connected".

Resolution

Update Express Labels Mobile to the latest version. A fix was released in version 2.0 which resolves this issue with iOS devices.
URL NameWifi-Network-Not-Connected-Error-When-Connecting-a-Printer-to-Express-Labels-Mobile

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