Body | Issues & Symptoms
- When attempting to install a driver, a user receives the "USB verification failed" error message
- End users receive a message stating "unable to install printer, access is denied" when attempting to add a printer in Devices and Printers using the "add a new printer" wizard
- Attempting to manually point to the printer INF is blocked by a message stating "This operation requires an interactive window station" message.
Message displayed when attempting to manually associate the INF using Device Manager.
Message displayed when attempting to add the printer using the Add new printer wizard in Devices and Printers. CauseThis issue appears to be related to recent security patches released by Microsoft to address the PrintNightmare vulnerability .
At this time we are not aware of a workaround. It is not recommended to roll back security updates on network-connected Windows 10 machines. This issue must be resolved by a future Microsoft patch.
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