Outdated drvData Causes Missing Page Sizes in Driver
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Outdated drvData.ini Files
The drvData.ini file contains listings for all page sizes available for a Brady printer's Windows print driver. This file is installed to the c:\windows\System32 directory during the Windows Print Driver install (necessary for many Brady printer models, even those that should not be installed if using Brady Workstation to print labels, but should be installed if using Brady Data Automation software or non-Brady software. The driver installation will not replace or update the file on the PC if an existing drvData.ini is detected in the \System32 folder. This means the new driver will pull page size options from the drvData.ini of a potentially older driver version. This results in missing page size selections.
4. After reboot, go to c:\windows\System32 and confirm the existing drvData.ini is the latest version by comparing the file size of the old and new versions. You can also check the driver page sizing options to confirm the missing page sizes have appeared.