J7300 - Thinning Text

Issue

There is thinning on the text or barcode which is uneven or narrow ink output.

Troubleshooting
 

 

 

1. Verify the ink cartridges are installed correctly: J7300 - Install Labels and Ink Cartridges.

 

2. Verify that there is enough ink on the cartridges via the Brady Print Utility: J7300 - Brady Print Utility.

 

3. Run the alignment: J7300 - Align the Ink Cartridge.

Note: The printer alignment must be run whenever the ink cartridges are removed.

 

4. Verify the print mode: J7300 - Print Mode.

If the Print Mode is Draft, this will not print the full colors.

 

5. Print a test label through the Maintenance menu to verify the colors are all printing correctly: J7300 - Print a Test Label.

 

6. Clean the ink cartridge: J7300 - Clean the Printer.

 

7. Tap the ink cartridge. Use a lint free paper towel and gently tap the ink cartridge on it 5 times. Repeat in increments of 5 until all 3 colors come out.

View the video at 2:34 for an example of how to tap the ink cartridge.

 

8. Try different ink cartridges.