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J7300 - Store & Print is not storing files on the printer

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Article Number000013328
TitleJ7300 - Store & Print is not storing files on the printer
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Issue

After creating the label file, instead of printing the file Store on Printer is selected. The file does not appear on the printer. 

Troubleshooting

Work with the IT department at your company to verify the 2 registry key values have full control access for subkeys.

"Access: FullControl Applies to: Subkeys only"  two keys:
  • HKEY_CURRENT_USER\SOFTWARE\Brady\Printers
  • HKEY_USERS\.DEFAULT\Software\Brady\Printers
 
  1. Access Registry Editor on your computer.
Registry Edit.png
  1. Click the dropdown arrow for HKEY_CURRENT_USER to expand the list.
 
  1. Click the dropdown arrow for SOFTWARE within the HKEY_CURRENT_USER folder.
Registry edit_Software.png
  1. Click the dropdown arrow for Brady.
Registry edit_Brady.png
 
  1. Click the dropdown arrow for Printers.
Registry edit_Printers.png
  1. Right-click the J7300 printer and select Permissions.
 
  1. Select the checkbox under Allow for Full Control. 
Subkey permissions_Full control
  1. Select OK.
 
  1. Click the dropdown arrow for HKEY_USERS.
Registry edit_Hkey user.png
  1. Double-click .DEFAULT.
Registry edit_Default.png
  1. Double-click Software.
Registry edit_Default_software.png
  1. Double-click Brady.
Registry edit_Hkey user_Brady.png
  1. Double-click Printers.
Registry edit_Hkey user_Printers.png
  1. Right-click J7300 and select Permissions.
 
  1. Select the checkbox under Allow for Full Control.
 
  1. Select OK. 

 
URL NameJ7300-Store-Print-is-not-storing-files-on-the-printer
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