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J7300 - Diagnostics

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Article Number000013226
TitleJ7300 - Diagnostics
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J7300 Diagnostics

Diagnostics provides the following information:
  • Printer serial number.
  • Firmware version.
  • Warranty start date.
  • Usage in terms of numbers of labels printed and cut.
  • Connectivity: USB, Ethernet, and Wi-Fi.
  • Errors - When the status light is orange, which indicates a warning, the corresponding messages can be found here. 
    • Tap the message followed by the export icon at the bottom of the screen. The log is saved to the external storage as long as there is a USB driver in the port on the printer. 
  • Internal sensors that are not user accessible, but can provide information to Technical Support.
  • Allows you to print a test label. 

To access the Diagnostics menu, press Settings and Diagnostics.

Diagnostics
Diagnostics_errors
Diagnostics_Sensors
Diagnostics_Test
 
URL NameJ7300-Diagnostics

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