Body | ISSUEWhen going to Print your label from Brady Workstation to the Brady J2000 printer, you get the error "Ink Cartridge Mismatch" error "This document was created using multicolor mode. For best results, please install the J20-RYK multicolor ink cartridge and click the Refresh icon"  CAUSEWhen the file was created, the Multicolor option for Ink Cartridge mode was selected instead of the Full Color option. RESOLUTIONClick the BACK TO [file name] area in the top left corner of the print screen. You will be taken back to the label design screen. Here are the steps to change the Ink Cartridge Selection.
1. Click on the Document tab in the bottom half of the screen.
2. Click the Change Part or Printer button.
3. In the Ink Cartridge drop down menu, select the Full Color option.
4. Click the Save button. |
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