View the Firmware Version
- Select Menu.
- Select Info.
- The firmware version displays.
Update the Firmware from a USB
Note: Complete other troubleshooting before updating the firmware version. The firmware can only be upgraded with a USB.
- Download the latest Firmware from Bradyid.com.
- Right click the BBP35_37_Firmware in the downloads folder and select Extract All.
- Select the folder.
- Select USB Upgrade, Americas, and copy BootUpgrade and SafeUpgrade folders to your USB flash drive.
- Insert the USB drive into one of the USB ports on the printer.
- Select Menu on the printer.
- Select More Tools.
- Select Upgrade from USB drive.
- Wait as the firmware updates. There are various screens that display throughout the process.
- The main screen on the printer displays once the firmware update is complete.
Important: The printer will continue to try and update the firmware if you do not remove the USB once the upgrade is complete.