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BMP71 / M710 - Raised Panel Labels - Feeding blank labels - No print

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Article Number000006864
TitleBMP71 / M710 - Raised Panel Labels - Feeding blank labels - No print
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Issue

Some 593 Raised Panel labels (M7) labels have been packaged wrong, with the notch on the wrong side. Because the printer's sensor does not detect the notch, it does not recognize the TOF (Top Of Form - the beginning of the label) so the print head will not fire, it will only feed out blank labels. 

Resolution

Take the entire stack of raised panel labels and flip them and place them back into the box so that when loading / feeding them into the printer, the notches are along the wall closest to the LCD display and keyboard (not toward the back of the printer), with labels on top, facing up.

User-added image


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Still Not Working?

In some cases this issue can be caused by a faulty sensor board, especially if the labels print intermittently as shown in the below image. Contact Brady Technical Support for your region: Global Brady Technical Support Contact Information.

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URL NameBMP71-Raised-Panel-Labels-Feeding-blank-labels-No-print

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