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BMP41 / M410 - Printer Jammed, cannot feed labels

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Content

 
Article Number000008405
TitleBMP41 / M410 - Printer Jammed, cannot feed labels
Body
Issue

The BMP41 / M410 is jammed and labels will not feed.

Cause

Label exit chute is blocked causing label material to back up inside printer

Resolution

To clear the jam inside the printer:
 
  1. Open the printer cover.
 
  1. Slide the locking lever to the unlock position.
Note: Unlocking retracts the platen roller so the cartridge can be removed. If there is a large jam, you may have to force the locking lever to the unlock position.)
 
  1. Remove the cartridge.
 
  1. Use tweezers or needle-nose pliers to clear label jam.
 
WARNING - The printhead is susceptible to damage. Using metal objects to remove jams can scratch, dent, or crack the printhead. Use every precaution when clearing a jam.
 
 
URL NameBMP41-Printer-Jammed-cannot-feed-labels
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