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BDC Not Available Error on the i5100

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Article Number000011272
TitleBDC Not Available Error on the i5100
Body
Issue

The i5100 displays "BDC Not Available" and will not read the RFID tag on a label. 

Causes

1. The label does not have an RFID tag - check the interior core of the label roll. Metallized polyester blocks RFID communication, so these rolls will not have an RFID tag. 

image.png
Location of the RFID tag for i5100 3" core label supplies

2. This error may indicate mechanical failure of the printer. Contact Brady Technical Support for your region: Global Brady Technical Support Contact Information
 
URL NameBDC-Not-Available-Error-on-the-i5100
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