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BBP35 / BBP37 - How to Clean Printer

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Article Number000009739
TitleBBP35 / BBP37 - How to Clean Printer
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Note: Remove the power and media from the printer before performing any maintenance procedure that involves opening the enclosure cover.



Jump To: 
Clean the Cutter Blade
Clean the Cutter Blade Exit Area
Clean the XY Plotter Cutter Blade
Clean the Upper Guide and Cut Pad
Clean the Sensors
Clean the Printhead
Clean the Platen Roller
Clean the Wiper


Clean the Shear Cutter Blade

This information can be found on page 172 of the BBP37 User Manual.

Cleaning Materials
Note: The printer cleaning kit ships with the printer. It contains swabs and a squeeze bottle to be filled with the Isoproply Alcohol. The Cutter Cleaning Tool (B31-CCT) also ships with the printer but more can be purchased as an accessory.

To clean the cutter blade, first remove the side panel.
 
  1. Open the printer cover.
  2. From the inside of the printer, use a tool (such as a screwdriver) to push the panel release catch in on the left and right side of the printer.
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  1. Pull the panel out.

To remove the black roller:
 
  1. Slightly pull the snap tab toward you while lifting the roller to release the catch. Perform this action on both sides of the roller (left and right).

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  1. When free of the catches, lift the roller out.

 

  1. Using a cotton swab, clean the cutter area.

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To return the black roller to its original position:
 
  1. Align the tabs with the insertion slots, then snap the roller into place.
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To replace the gray panel:
 
  1. Hook the three loops on the bottom of the panel over the blue tabs on the printer, then push the panel up into place.
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Clean the Cutter Blade Exit Area

To clean the exit chute:
 
  1. Moisten a swab from the cleaning kit with the alcohol, then clean the exit chute entrance and exit chute ramp.
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Note: To reach all areas of the exit chute, you can close the enclosure cover and tilt the printer up on its side.

Clean the XY Plotter Cutter Blade (BBP37 Only)

Cleaning Materials 
  • BBP® 35/37 Cleaning Kit
  • Isopropyl Alcohol

To clean the XY cutter blade:
 
  1. Remove power and media from the printer.
 
  1. Open the cover of the printer.
 
  1. Unscrew the thumbscrew of the XY cutter module.
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  1. Lift the cutter module from the carriage.
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  1. Using a cotton swab moistened with the Isopropyl alcohol, clean off any dust from the area where the blade sticks out.

To re-install the cutter module:
 
  1. Place the flat surface of the collar against the carriage, then insert the cutter module into the carriage.
 
  1. Tighten the thumbscrew until it clicks.
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Clean the Upper Guide and Cut Pad

Cleaning Materials 
  • Magnetic screw driver
  • BBP® 35/37 Cleaning Kit
  • Isopropyl Alcohol
To remove the Upper Guide and Cut Pad:
  1. Unscrew the XY plotter thumbscrew completely to remove it.
 
  1. Grasp the cutter module and gently pull up to remove it from the carriage.
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  1. Using a magnetic screw driver (so screws do not drop into the printer) remove the upper guide screw.
 
  1. To remove the upper guide, gently loosen the unscrewed end of the upper guide, then swing the guide out from under the XY cutter carriage.
 
  1. Use a moistened wipe from the cleaning kit to clean the upper guide.
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  1. Remove the cut pad screws.
 
  1. Gently pull up on the tab to loosen the cut pad, then swing the cut pad out from underneath the XY cutter carriage to remove it.
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  1. Use a moistened wipe from the cleaning kit to clean the cut pad.

To reinstall the cut pad and upper guide:
 
  1. Tuck the left edge of the cut pad underneath the cutter module carriage, then swing the right edge back into place, lining up the holes for the screws.
 
  1. Re-insert the two screws into the aligned holes and tighten.
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  1. Tuck the left edge of the upper guide underneath the cutter module carriage, on top of the cut pad, aligning the hole on the right side with the empty screw hole.
 
  1. Replace the upper guide screw into the screw hole and tighten.
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  1. Replace the cutter module by placing the flat surface of the collar against the carriage, then inserting the cutter module into the carriage.
 
  1. Insert the thumbscrew in the hole on the side of the cutter module carriage and tighten until it clicks.
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Clean the Sensors

Cleaning Materials 
  • BBP® 35/37 Cleaning Kit
  • Isopropyl Alcohol
  • Screwdriver - T20 screws 

To clean the sensors:
 
  1. First, remove the media from the printer.
 
  1. Loosen the T20 screws on the two left media guides, then carefully lift the media guide up to expose the sensors underneath.
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  1. Using a pre-moistened foam swab, gently insert the swab under the media guides and wipe the surface of the sensors. Do not allow the alcohol to drip from the swab.
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  1. Clean the other three sensors indicated above. 
 
  1. After cleaning the sensors, carefully lower the media guide, then tighten the screw.
 
  1. Wipe the two other sensors in the media feed path. (Outlined in the figure above.)
 
  1. Also, wipe the sensor under the cutting mechanism in the media exit chute. (Outlined in the figure above.)

Clean the Printhead

Cleaning Materials 
  • BBP® 35/37 Cleaning Kit
  • Isopropyl Alcohol

To clean the printhead:
 
  1. Remove power and media from the printer.
 
  1. Fill the plastic bottle from the cleaning kit with isopropyl alcohol.
Note: Do not rub the swab over the bronze-colored area of the printhead.
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  1. Moisten one of the foam swabs from the cleaning kit with the alcohol and gently rub across the green and black area of the printhead.
Printhead
 
  1. Replace the ribbon and tape.
 
  1. Close all covers and plug in the power cord.

Clean the Platen Roller
 
  1. Remove power and media from the printer.
 
  1. Use isopropyl alcohol and a lint-free swab or the pre-moistened swabs (PCK-6) to clean the platen roller. 
Note: Gently push the platen roller to rotate it. Clean the entire surface of the platen roller. 

Platen roller
 

Clean the Wiper
 
  1. Remove power and media from the printer.
  1. On the media wiper blade, push the notch to the left through the trough.
  1. Clean the exposed foam bits with a pre-moistened swab from the cleaning kit.
 
  1. When finished, slide the notch to the right to close.
 
Note: The media wiper pad is sold as an accessory, the wiper arm itself is not a field-serviceable part: Can You Replace a Damaged Yellow Wiper Arm on the BBP35 or BBP37?
 
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Related information
 
URL NameBBP35-37-How-to-clean-printer

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